Why a big company should adopt it

Today many corporations have operations worldwide. A large company might have offices in multiple continents, some large companies are making alliances with competitors, and some large companies buy out a competitor with the result of having to integrate their acquisition into their operations. Face-to-face interactions still play an important role in conducting business, but it’s just not possible to limit all collaborative projects and tasks to personal meetings.

That’s part of the reasons so many companies are looking today into online collaboration. Online collaboration uses the Internet as a common meeting and work space. Instead of sitting in a physical conference room, employees access virtual work environments. When applied correctly, online collaboration can streamline complicated situations. It does not matter if companies purchase off-the-shelf online collaboration software or commission their own unique applications, they started using these tools to increase productivity and simplify teamwork.

Teamwork is one of the most important aspects of the modern workplace. However, widespread Internet availability means that members of the team could be just about anywhere in the world. So for teamwork to be effective, it’s important for companies to adopt modern work practices and technologies that help co-workers, wherever they are, share their work in a simple and efficient way.

The most obvious benefit of Online Collaboration is that it lets people who aren’t in the same location work together on a task. As mentioned several companies have offices in multiple cities and countries, and it’s important to find ways to keep all the people working this task informed and engaged.

Another obvious benefit of online collaboration is that it helps conserve physical space. Sometimes it makes sense for a company to hold a meeting online rather than in a physical location. If a company or department meeting has a lot of participants, it can be a challenge to find a room large enough or everyone. With very large groups, it’s also difficult to control participation. Online meeting spaces can be an attractive alternative to cram a room with disengaged employees and or attendees.

Thanks to Online Collaboration, large companies behave more like small businesses. It has introduced agility and removed the red tape that used to hinder external and internal communications that contributed to the slow moving ways of the big guys. Consumers and large business customers are increasingly demanding that all companies, no matter their size, interact with them in a sophisticated manner at any time, over any medium using any device.

Clients today, don’t have patience and tolerance for any delay or latency when it comes down to any kind of their transactions with you. You have to bridge the gap between you and what the client wants, putting together quickly your internal and external resources, facing issues and resolve problems.

The quick access to current and vital information resources, gives the ability to immediate engage in constructive interactions to maintain the flow of business while enhancing the key business relationships that contribute to organizational growth.

Increased Productivity

Firms using social collaboration software see productivity enhancement of an average of 12.5% (Forbes)

efficient customer service

97% of business using Online Collaboration solutions have reported being able to service more clients, more efficiently (ICE3)